Privacy policy

How we collect, use, and protect your personal information

Introduction

We Are Agile ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you:

  • use our website and services

  • contact us

  • subscribe to updates or marketing communications

Data controller

We Are Agile is the data controller of the personal information we hold about you.

Contact: hello@weareagile.online

Address: 260 Old Birmingham Road Bromsgrove, Worcestershire, B60 1NU, United Kingdom

Information we collect

Information you provide to us

We may collect personal information when you voluntarily provide it to us, including when you:

  • complete forms on our website

  • contact us by email, phone, or otherwise

  • engage us to provide services

  • subscribe to newsletters or other marketing communications

Depending on the context, this may include:

  • contact details (name, email address, phone number)

  • company and role information

  • correspondence and enquiry details

  • service-related information necessary to provide our work

Information we collect automatically

We use Google Analytics to help us understand how visitors use the website. This may involve collecting usage data such as pages visited, time on page, referral source, and device/browser information. Google Analytics may also set cookies on your device.

Information from other sources

We may receive personal data from public sources and third parties (for example, social media platforms) where relevant.

How we use your information

We use personal information to:

  • provide our services and respond to enquiries

  • administer our website and improve user experience

  • comply with legal obligations

  • send marketing communications where you have provided consent (or where otherwise permitted by law)

Lawful bases for processing

We process personal information where this is necessary for:

  • performing a contract or taking steps at your request prior to entering into a contract

  • our legitimate interests (e.g. operating our business, improving our services)

  • complying with legal obligations

  • your consent (e.g. optional marketing communications)

Sharing and disclosures

We may share personal information with:

  • service providers (e.g. IT, hosting, analytics, CRM, email, legal, accounting)

  • professional advisers (legal, financial)

  • regulators and law enforcement where legally required

  • third parties in connection with a business transaction (e.g. merger, acquisition)

We require service providers to respect the security of personal information and treat it in accordance with the law.

International transfers

If personal information is transferred outside the UK/EEA, we will ensure appropriate safeguards are in place (such as International Data Transfer Agreements or adequacy decisions), as required.

Security

We take reasonable technical and organisational measures to protect personal information. However, transmission over the internet is not completely secure and we cannot guarantee absolute security.

Your rights

Subject to applicable law, you may have rights including:

  • access

  • rectification

  • erasure

  • restriction

  • objection

  • data portability

To exercise these rights, contact hello@weareagile.online.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk/

Retention

We retain personal information only for as long as necessary for the purposes it was collected, including meeting legal, accounting, and reporting requirements.

Cookies

We use cookies and similar technologies. In particular, we use Google Analytics cookies to help us understand how our website is used and to improve it over time.

Marketing

We will only send marketing communications where you have opted in (or where otherwise permitted). You can opt out at any time by using the unsubscribe link in emails or contacting us.

Links to third-party sites

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies.

Children

Our website and services are not directed at children and we do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. We will update the “Last updated” date when changes are made.